Job Description

We are looking for a proactive and detail-oriented Operational Staff to support day-to-day business operations, project coordination, and operational reporting across teams. This role is ideal for candidates who enjoy structured work, operational execution, process improvement, and cross-functional coordination in a fast-paced environment.

The candidate will work closely with internal stakeholders to ensure operational activities run smoothly, reports are maintained accurately, and ongoing initiatives are properly tracked and executed. Candidates with background as PMO, Project Coordinator, Operations Staff, Operations Executive, or Business Operations Associate are highly encouraged to apply.

This position is full-time and based on-site in Jakarta (Fatmawati).

Key Responsibilities

• Support daily operational activities and ensure smooth coordination across departments

• Assist in preparing operational reports, KPI tracking, and status updates

• Maintain and organize operational documentation, SOPs, and internal records

• Coordinate meetings, follow-ups, timelines, and action items for ongoing initiatives

• Support project tracking and operational execution to ensure deadlines are met

• Collaborate with internal teams and external stakeholders to resolve operational issues

• Assist in identifying process improvement opportunities to improve efficiency and workflow

• Support administrative and operational tasks related to business activities

• Ensure data accuracy and timely reporting for operational activities

Requirements

• Bachelor’s degree in Business Administration, Management, Operations, Finance, or related field

• 1–3 years of experience in operations, PMO, project coordination, administration, or business support roles

• Strong organizational and coordination skills

• Comfortable working in a fast-paced and dynamic environment

• Strong proficiency in Microsoft Excel / Google Sheets for reporting and tracking

• Good analytical and problem-solving skills

• Detail-oriented with strong follow-through and accountability

• Good communication and interpersonal skills

• Ability to manage multiple tasks and priorities simultaneously

• Willing to work full-time on-site in Jakarta (Fatmawati)

Preferred Qualifications

• Experience as PMO, Project Coordinator, Operations Executive, or Business Operations Associate

• Familiarity with KPI reporting, operational tracking, and SOP documentation

• Experience coordinating cross-functional projects or initiatives

• Basic understanding of business operations, budgeting, or reporting processes

• Professional working proficiency in English

• Experience working in startup, consulting, or fast-paced business environments

• Familiarity with project management or collaboration tools is a plus